Live Shopping HELLO App
Board-backed initiative. 2.3× return likelihood. 100M+ viewers reached.
A sample of my work.
Board-backed initiative. 2.3× return likelihood. 100M+ viewers reached.
Redesigned search for 1M+ customers. +4% CTR. +8% customer satisfaction. −42% maintenance time.
Standards across multiple product teams. ~15% faster delivery.
From live TV to checkout in one gesture. +25% conversion.
Removing the login requirement from checkout. +6.6% conversion uplift.
User Research validated AI copy matches human quality. Saved ~€100k/year.