About

Rafael Carvalho, UX Leader

UX Leader based in Munich with 10+ years of experience, including 5+ years leading UX teams.

I lead UX in complex digital environments where design decisions directly affect adoption, trust, and business performance.

At Home Shopping Europe, I lead UX across web and app, help shift sales from phone to digital channels, and build systems that allow teams to scale quality and speed.

I help people grow by giving them ownership, context, and trust.

Quick facts

Experience 10+ years UX · 5+ years leadership
Focus Scaling complex digital products
Core strengths UX Strategy · DesignOps · Team Leadership
Based in Munich, Germany
Work authorization Permanent resident of Germany (no visa sponsorship required)
Languages EN · PT · DE · FR · ES